FibreGeeks - Service Outage: Durbanville - La Recolte Retirement Village – Incident details

All systems operational

Service Outage: Durbanville - La Recolte Retirement Village

Resolved
Major outage
Started about 2 months agoLasted about 17 hours

Affected

Network Services

Major outage from 3:56 PM to 8:52 AM

Durbanville

Major outage from 3:56 PM to 8:52 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The fibre fault on our backhaul link has been repaired, and we are currently monitoring the result.

  • Identified
    UTC
    Identified

    Technicians have been dispatched to the site. No ETA has been provided yet.

  • Update
    UTC
    Update

    We are experiencing an issue with our backhaul. The fault has been reported to our backhaul provider.

    No ETA has been provided yet.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.