FibreGeeks Status - Incident history https://fibregeeks.instatus.com FibreGeeks Wed, 25 Mar 2026 07:00:00 +0000 Scheduled Maintenance: Brackenfell - La Recolte Retirement Village Type: Maintenance Duration: 10 hours Affected Components: Brackenfell Mar 25, 07:00:00 GMT+0 - Identified - Please be advised of the **scheduled maintenance** that will be conducted at La Recolte Retirement Village. The purpose of this maintenance is to perform equipment upgrades and improvements aimed at enhancing overall network stability, performance, and operational safety. During this maintenance window, **downtime is to be expected**, and services may experience **intermittent to no connectivity** for the duration of the work. Our technical teams will make every effort to complete the maintenance as efficiently as possible and to restore services promptly. Mar 25, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 25, 17:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please be advised of the **scheduled maintenance** that will be conducted at La Recolte Retirement Village. The purpose of this maintenance is to perform equipment upgrades and improvements aimed at enhancing overall network stability, performance, and operational safety. During this maintenance window, **downtime is to be expected**, and services may experience **intermittent to no connectivity** for the duration of the work. Our technical teams will make every effort to complete the maintenance as efficiently as possible and to restore services promptly..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 25 Mar 2026 07:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmmx85e3t01mm790nrafieqk5 https://fibregeeks.instatus.com/maintenance/cmmx85e3t01mm790nrafieqk5 Emergency Maintenance - La Recolte Retirement Village Type: Maintenance Duration: 10 hours Affected Components: Durbanville Mar 19, 19:00:00 GMT+0 - Identified - Our backhaul provider notified us of emergency maintenance taking place from 21:00 to 07:00 Mar 19, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 20, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our backhaul provider notified us of emergency maintenance taking place from 21:00 to 07:00.</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 19 Mar 2026 19:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmmxinwkg00zdaa5b7e6b6rjb https://fibregeeks.instatus.com/maintenance/cmmxinwkg00zdaa5b7e6b6rjb Scheduled Electrical Maintenance - Somerset Place & Sereno Type: Maintenance Duration: 5 hours Affected Components: Somerset West Mar 18, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 18, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 18, 06:00:00 GMT+0 - Identified - There is scheduled electrical maintenance planned at Somerset Place that will affect the circuit supplying the server room. Our backup power systems are expected to keep all critical network equipment online during the maintenance window. As a result, no significant impact is anticipated for equipment servicing the FTTH network. Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - There is scheduled electrical maintenance planned at Somerset Place that will affect the circuit supplying the server room. Our backup power systems are expected to keep all critical network equipment online during the maintenance window. As a result, no significant impact is anticipated for equipment servicing the FTTH network..</p> ]]> Wed, 18 Mar 2026 06:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmmngoosh074010xxcivbgdn1 https://fibregeeks.instatus.com/maintenance/cmmngoosh074010xxcivbgdn1 Service Outage: Bottleray Hill Type: Incident Duration: 4 hours and 7 minutes Affected Components: Bottelary Hill Mar 17, 10:50:27 GMT+0 - Investigating - We are currently investigating this incident and expect that our backhaul fibre could be damaged. Mar 17, 11:11:19 GMT+0 - Investigating - A team is en route to the site to investigate the fault. Mar 17, 12:44:32 GMT+0 - Identified - The team has located the fibre break and is working on repairs. ETA: 3 hours. Mar 17, 14:34:09 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 17, 14:57:30 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 7 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>10:50:27</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident and expect that our backhaul fibre could be damaged..</p> <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>11:11:19</var> GMT+0</small><br><strong>Investigating</strong> - A team is en route to the site to investigate the fault..</p> <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>12:44:32</var> GMT+0</small><br><strong>Identified</strong> - The team has located the fibre break and is working on repairs. ETA: 3 hours..</p> <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>14:34:09</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>14:57:30</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 17 Mar 2026 10:50:27 +0000 https://fibregeeks.instatus.com/incident/cmmuhr5zu028pwv6zfk4zu1uo https://fibregeeks.instatus.com/incident/cmmuhr5zu028pwv6zfk4zu1uo Hartland Lifestyle Estate - Routine maintenance Type: Maintenance Duration: 10 hours Affected Components: Mossel Bay Mar 12, 06:00:00 GMT+0 - Identified - Please note that we will be conducting routine maintenance in Hartland Lifestyle Estate. Services will not be disconnected; however, intermittent or degraded services may be experienced. We have teams on standby and in close proximity should any of the services be affected. The areas and streets that will be affected by the maintenance are: Bitterbos Street, Taaibos Boulevard, Gansogie Street, Boegoe Laan, Aarbossie Street, and Kershout Singel Street. Mar 12, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 12, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Mar <var data-var='date'> 12</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that we will be conducting routine maintenance in Hartland Lifestyle Estate. Services will not be disconnected; however, intermittent or degraded services may be experienced. We have teams on standby and in close proximity should any of the services be affected. The areas and streets that will be affected by the maintenance are: Bitterbos Street, Taaibos Boulevard, Gansogie Street, Boegoe Laan, Aarbossie Street, and Kershout Singel Street..</p> <p><small>Mar <var data-var='date'> 12</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 12</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 12 Mar 2026 06:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmmj908q003gys850j2wqgre7 https://fibregeeks.instatus.com/maintenance/cmmj908q003gys850j2wqgre7 Hartland Lifestyle Estate - Routine maintenance Type: Maintenance Duration: 10 hours Affected Components: Mossel Bay Mar 11, 06:00:00 GMT+0 - Identified - Please note that we will be conducting routine maintenance in Hartland Lifestyle Estate. Services will not be disconnected; however, intermittent or degraded services may be experienced. We have teams on standby and in close proximity should any of the services be affected. The areas and streets that will be affected by the maintenance are: Bitterbos Street, Taaibos Boulevard, Gansogie Street, Boegoe Laan, Aarbossie Street, and Kershout Singel Street. Mar 11, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 11, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Please note that we will be conducting routine maintenance in Hartland Lifestyle Estate. Services will not be disconnected; however, intermittent or degraded services may be experienced. We have teams on standby and in close proximity should any of the services be affected. The areas and streets that will be affected by the maintenance are: Bitterbos Street, Taaibos Boulevard, Gansogie Street, Boegoe Laan, Aarbossie Street, and Kershout Singel Street..</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 11 Mar 2026 06:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmmj8y5o202zz6jvezxns513q https://fibregeeks.instatus.com/maintenance/cmmj8y5o202zz6jvezxns513q Emergency Civils Maintenance Type: Maintenance Duration: 10 hours Affected Components: Parklands Mar 10, 06:00:00 GMT+0 - Identified - Due to ongoing construction work in the area our teams have been informed that a piece of civils infrastructure needs to be moved, No downtime is expected, however please be prepared to lose connectivity during the maintenance window in the event that any of our infrastructure gets damaged in the process. Possible Affected Areas: Rivergate North, Rivergate Business Park, Pegasus Park, Enterprise Way, Pioneer Valley, Pioneer Place & Pioneer park We have teams on standby and in close proximity should any of the services be affected. We apologise for any inconvenience caused and thank you for your patience. Mar 10, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 10, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Due to ongoing construction work in the area our teams have been informed that a piece of civils infrastructure needs to be moved, No downtime is expected, however please be prepared to lose connectivity during the maintenance window in the event that any of our infrastructure gets damaged in the process. Possible Affected Areas: Rivergate North, Rivergate Business Park, Pegasus Park, Enterprise Way, Pioneer Valley, Pioneer Place & Pioneer park We have teams on standby and in close proximity should any of the services be affected. We apologise for any inconvenience caused and thank you for your patience..</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 10 Mar 2026 06:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmmj3834301hm5hk8cudv2u4d https://fibregeeks.instatus.com/maintenance/cmmj3834301hm5hk8cudv2u4d Services offline - Somerset Place & Sereno Type: Incident Duration: 1 hour and 1 minute Affected Components: Somerset West Mar 8, 20:38:07 GMT+0 - Identified - We are aware of an issue affecting our connectivity in Somerset, We have dispatched technicians to investigate - suspected power issue affecting our equipment. Mar 8, 21:39:24 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 1 minute

Affected Components:

<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>20:38:07</var> GMT+0</small><br><strong>Identified</strong> - We are aware of an issue affecting our connectivity in Somerset, We have dispatched technicians to investigate - suspected power issue affecting our equipment. .</p> <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>21:39:24</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 8 Mar 2026 20:38:07 +0000 https://fibregeeks.instatus.com/incident/cmmi7s9bl037u9hceupn9mtpo https://fibregeeks.instatus.com/incident/cmmi7s9bl037u9hceupn9mtpo Emergency Maintenance - La Recolte Type: Maintenance Duration: 10 hours Affected Components: Durbanville Mar 5, 19:00:00 GMT+0 - Identified - Our backhaul provider has scheduled emergency maintenance affecting La Recolte Retirement Village Intermittent to no connectivity is to be expected during this timeframe Mar 5, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 6, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 10 hours

Affected Components:

<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our backhaul provider has scheduled emergency maintenance affecting La Recolte Retirement Village Intermittent to no connectivity is to be expected during this timeframe.</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 5 Mar 2026 19:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmmad40uy0648ij45wj5un82f https://fibregeeks.instatus.com/maintenance/cmmad40uy0648ij45wj5un82f La Recolte - Service outage Type: Incident Duration: 40 minutes Affected Components: Durbanville Mar 3, 06:55:01 GMT+0 - Investigating - We are currently investigating this incident. Mar 3, 07:34:54 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 40 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>06:55:01</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>07:34:54</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 3 Mar 2026 06:55:01 +0000 https://fibregeeks.instatus.com/incident/cmma96hhd07tldfl6re7ohgf0 https://fibregeeks.instatus.com/incident/cmma96hhd07tldfl6re7ohgf0 Service Outage - Vredekloof Type: Incident Duration: 1 hour and 21 minutes Affected Components: Vredekloof Feb 25, 05:17:18 GMT+0 - Investigating - We are currently investigating this incident and will provide feedback as soon as possible. Feb 25, 06:38:03 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 21 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>05:17:18</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident and will provide feedback as soon as possible. .</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>06:38:03</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 25 Feb 2026 05:17:18 +0000 https://fibregeeks.instatus.com/incident/cmm1l1p7u06rf3w7ekjurf7uc https://fibregeeks.instatus.com/incident/cmm1l1p7u06rf3w7ekjurf7uc Bottelary Hill Fibre Type: Incident Duration: 3 hours and 30 minutes Affected Components: Bottelary Hill Feb 18, 08:06:45 GMT+0 - Investigating - We are currently investigating this incident. Feb 18, 08:55:44 GMT+0 - Identified - We have identified the issue to be a fibre break, We have a team en-route and will provide you with feedback as soon as possible. Feb 18, 09:14:05 GMT+0 - Identified - We have identified the location of the break, The current estimated time for repair, should no further damages be found, is 2 hours. We will provide an update should anything change. Feb 18, 09:52:28 GMT+0 - Monitoring - our teams has restored connectivity, we will continue to monitor the connection as they complete the fix. Feb 18, 10:00:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 30 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>08:06:45</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>08:55:44</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue to be a fibre break, We have a team en-route and will provide you with feedback as soon as possible. .</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>09:14:05</var> GMT+0</small><br><strong>Identified</strong> - We have identified the location of the break, The current estimated time for repair, should no further damages be found, is 2 hours. We will provide an update should anything change. .</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>09:52:28</var> GMT+0</small><br><strong>Monitoring</strong> - our teams has restored connectivity, we will continue to monitor the connection as they complete the fix. .</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 18 Feb 2026 08:06:45 +0000 https://fibregeeks.instatus.com/incident/cmlrr0njb0663oqda59gna2o4 https://fibregeeks.instatus.com/incident/cmlrr0njb0663oqda59gna2o4 KeyWest - Service outage Type: Incident Duration: 9 hours and 39 minutes Feb 2, 19:53:00 GMT+0 - Resolved - This incident has been resolved. Feb 2, 19:28:21 GMT+0 - Investigating - We are currently investigating an issue with our Layer 2 connectivity to the estate, We have logged the issue with our backhaul provider and will provide feedback as soon as possible. Type: Incident

Duration: 9 hours and 39 minutes

<p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>19:53:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>19:28:21</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating an issue with our Layer 2 connectivity to the estate, We have logged the issue with our backhaul provider and will provide feedback as soon as possible..</p> ]]> Mon, 2 Feb 2026 19:28:21 +0000 https://fibregeeks.instatus.com/incident/cml5kbket04yv1342clz07b2f https://fibregeeks.instatus.com/incident/cml5kbket04yv1342clz07b2f Degraded Network Connectivity Type: Incident Duration: 1 hour and 22 minutes Affected Components: Durbanville, Mossel Bay, Stellenbosch, Somerset West Nov 28, 18:16:09 GMT+0 - Investigating - Technicians are busy investigating degraded connectivity to the Somerset West, Durbanville, Stellenbosch and Mossel Bay area. Further updates to follow. Nov 28, 19:10:43 GMT+0 - Monitoring - Technicians have located the issue, they are busy monitoring to ensure stability. Nov 28, 19:38:01 GMT+0 - Resolved - Technicians have confirmed service stability. Type: Incident

Duration: 1 hour and 22 minutes

Affected Components: , , ,

<p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>18:16:09</var> GMT+0</small><br><strong>Investigating</strong> - Technicians are busy investigating degraded connectivity to the Somerset West, Durbanville, Stellenbosch and Mossel Bay area. Further updates to follow..</p> <p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>19:10:43</var> GMT+0</small><br><strong>Monitoring</strong> - Technicians have located the issue, they are busy monitoring to ensure stability..</p> <p><small>Nov <var data-var='date'> 28</var>, <var data-var='time'>19:38:01</var> GMT+0</small><br><strong>Resolved</strong> - Technicians have confirmed service stability..</p> ]]> Fri, 28 Nov 2025 18:16:09 +0000 https://fibregeeks.instatus.com/incident/cmij6ohzq00ce4jjgy9k9la16 https://fibregeeks.instatus.com/incident/cmij6ohzq00ce4jjgy9k9la16 Service Outage: Devonbosch Lifestyle Estate Type: Incident Duration: 3 hours and 46 minutes Affected Components: Koelenhof Nov 24, 16:41:58 GMT+0 - Resolved - This incident has been resolved. Nov 24, 12:56:18 GMT+0 - Identified - We are currently experiencing a service outage at Devonbosch. The issue is due to our backbone link to the site being damaged. Engineers have been dispatched to the site and will begin repair work on the damaged link. ETA will be provided once engineers are on site. Nov 24, 14:02:14 GMT+0 - Monitoring - Our engineers are currently on-site implementing a fix on the break. ETA for the link to be restored is 4 hours. Type: Incident

Duration: 3 hours and 46 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>16:41:58</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>12:56:18</var> GMT+0</small><br><strong>Identified</strong> - We are currently experiencing a service outage at Devonbosch. The issue is due to our backbone link to the site being damaged. Engineers have been dispatched to the site and will begin repair work on the damaged link. ETA will be provided once engineers are on site..</p> <p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>14:02:14</var> GMT+0</small><br><strong>Monitoring</strong> - Our engineers are currently on-site implementing a fix on the break. ETA for the link to be restored is 4 hours..</p> ]]> Mon, 24 Nov 2025 12:56:18 +0000 https://fibregeeks.instatus.com/incident/cmid5hr7h019o13npy8fscpt0 https://fibregeeks.instatus.com/incident/cmid5hr7h019o13npy8fscpt0 Service Outage: Stellenbosch - La Rez Type: Incident Duration: 2 hours and 7 minutes Affected Components: Stellenbosch Nov 10, 14:01:11 GMT+0 - Investigating - Technicians are currently investigating an outage at La Rez. Nov 10, 16:08:06 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 7 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 10</var>, <var data-var='time'>14:01:11</var> GMT+0</small><br><strong>Investigating</strong> - Technicians are currently investigating an outage at La Rez..</p> <p><small>Nov <var data-var='date'> 10</var>, <var data-var='time'>16:08:06</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 10 Nov 2025 14:01:11 +0000 https://fibregeeks.instatus.com/incident/cmht7n8zy00y5nh8oidrbj47a https://fibregeeks.instatus.com/incident/cmht7n8zy00y5nh8oidrbj47a Service Outage: Brackenfell -Park Lane, Rioga Park, Birchwood Type: Incident Duration: 5 hours and 55 minutes Affected Components: Brackenfell Nov 4, 09:08:57 GMT+0 - Investigating - Our technicians are currently investigating a service outage in the Brackenfell area. Nov 4, 10:03:12 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 4, 10:26:43 GMT+0 - Identified - We’re currently experiencing intermittent connectivity due to a major network issue between two of our Cape Town data centres. Our engineering teams are actively working with our upstream partners to restore full stability. Repairs are being treated as a top priority, and we’ll provide updates as progress continues. Nov 4, 11:21:04 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 4, 15:03:33 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 hours and 55 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>09:08:57</var> GMT+0</small><br><strong>Investigating</strong> - Our technicians are currently investigating a service outage in the Brackenfell area..</p> <p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>10:03:12</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>10:26:43</var> GMT+0</small><br><strong>Identified</strong> - We’re currently experiencing intermittent connectivity due to a major network issue between two of our Cape Town data centres. Our engineering teams are actively working with our upstream partners to restore full stability. Repairs are being treated as a top priority, and we’ll provide updates as progress continues..</p> <p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>11:21:04</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>15:03:33</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 4 Nov 2025 09:08:57 +0000 https://fibregeeks.instatus.com/incident/cmhkckjrq004nkse1f769pjiy https://fibregeeks.instatus.com/incident/cmhkckjrq004nkse1f769pjiy Service Outage - KeyWest Type: Incident Duration: 6 days, 12 hours and 28 minutes Affected Components: Milnerton Nov 4, 01:30:00 GMT+0 - Identified - We are currently experiencing an issue with connectivity between our data centers affecting a select number of services. We do not have an ETR for the repair at this time. Nov 7, 13:58:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 6 days, 12 hours and 28 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are currently experiencing an issue with connectivity between our data centers affecting a select number of services. We do not have an ETR for the repair at this time..</p> <p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>13:58:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 4 Nov 2025 01:30:00 +0000 https://fibregeeks.instatus.com/incident/cmhk8uqc500chhsgbchqa3eux https://fibregeeks.instatus.com/incident/cmhk8uqc500chhsgbchqa3eux Scheduled Maintenance in Pioneer Valley for Pioneer Place Type: Maintenance Duration: 3 hours Affected Components: Parklands Oct 31, 08:00:00 GMT+0 - Identified - Our teams have been scheduled to conduct routine network maintenance on the Pioneer Place Complex Please expect intermittent connectivity during the scheduled timeframe. Oct 31, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 31, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 31, 11:59:06 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our teams have been scheduled to conduct routine network maintenance on the Pioneer Place Complex Please expect intermittent connectivity during the scheduled timeframe..</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>11:59:06</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 31 Oct 2025 08:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmh4mjd0y04hudsmv98ehgyhy https://fibregeeks.instatus.com/maintenance/cmh4mjd0y04hudsmv98ehgyhy Scheduled Maintenance in Brackenfell Type: Maintenance Duration: 30 minutes Affected Components: Brackenfell Oct 29, 11:00:00 GMT+0 - Identified - Our teams have been scheduled to conduct routine network maintenance on ParkLane, Rioga Park and Birchwood Please expect intermittent connectivity during the scheduled timeframe. Oct 29, 11:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 29, 11:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our teams have been scheduled to conduct routine network maintenance on ParkLane, Rioga Park and Birchwood Please expect intermittent connectivity during the scheduled timeframe..</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>11:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 29 Oct 2025 11:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmh4ma72o0103kqsst77dcy31 https://fibregeeks.instatus.com/maintenance/cmh4ma72o0103kqsst77dcy31 Service Outage: Stellenbosch - Bon Esperance Type: Incident Duration: 2 hours and 12 minutes Affected Components: Stellenbosch Oct 16, 17:46:56 GMT+0 - Investigating - We are currently experiencing an outage at the Bon Esperance farm due to a major fibre break on our backhaul provider link. Our backhaul provider technicians are currently investigating the outage and will provide an ETA once they have identified the issue. Oct 16, 19:43:14 GMT+0 - Monitoring - Our backhaul team has implemented a fix and resolved the issue. We are currently monitoring the link for stability. Oct 16, 19:59:21 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 12 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>17:46:56</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an outage at the Bon Esperance farm due to a major fibre break on our backhaul provider link. Our backhaul provider technicians are currently investigating the outage and will provide an ETA once they have identified the issue. .</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>19:43:14</var> GMT+0</small><br><strong>Monitoring</strong> - Our backhaul team has implemented a fix and resolved the issue. We are currently monitoring the link for stability..</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>19:59:21</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 16 Oct 2025 17:46:56 +0000 https://fibregeeks.instatus.com/incident/cmgtppa6l00fuggylzvm7pvv1 https://fibregeeks.instatus.com/incident/cmgtppa6l00fuggylzvm7pvv1 Service Disruption: Operating on Backup Systems Type: Incident Duration: 5 hours and 38 minutes Affected Components: Vredekloof Oct 16, 17:20:07 GMT+0 - Identified - Our backhaul team has identified the issue and has begun the repair work. The ETR provided by the backhaul team is 10 pm for services to be restored. Oct 16, 19:42:10 GMT+0 - Monitoring - Our backhaul team has resolved the issue, and we are currently monitoring the link stability. Oct 16, 19:59:38 GMT+0 - Resolved - This incident has been resolved. Oct 16, 14:22:04 GMT+0 - Identified - Our primary connection to the estate has failed, and the area is currently operating on backup services. This may result in performance limitations and degraded service until the issue is resolved. We are actively working with our backhaul provider to address this issue as quickly as possible. Type: Incident

Duration: 5 hours and 38 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>17:20:07</var> GMT+0</small><br><strong>Identified</strong> - Our backhaul team has identified the issue and has begun the repair work. The ETR provided by the backhaul team is 10 pm for services to be restored. .</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>19:42:10</var> GMT+0</small><br><strong>Monitoring</strong> - Our backhaul team has resolved the issue, and we are currently monitoring the link stability. .</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>19:59:38</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>14:22:04</var> GMT+0</small><br><strong>Identified</strong> - Our primary connection to the estate has failed, and the area is currently operating on backup services. This may result in performance limitations and degraded service until the issue is resolved. We are actively working with our backhaul provider to address this issue as quickly as possible..</p> ]]> Thu, 16 Oct 2025 14:22:04 +0000 https://fibregeeks.instatus.com/incident/cmgtidtpe006w104ufsoa381l https://fibregeeks.instatus.com/incident/cmgtidtpe006w104ufsoa381l Hartland Lifestyle Estate Type: Incident Duration: 18 minutes Affected Components: Mossel Bay Oct 11, 09:33:19 GMT+0 - Investigating - We are currently investigating this incident. Oct 11, 09:36:28 GMT+0 - Monitoring - Services are back online, We are monitoring the situation. Oct 11, 09:51:35 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 18 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>09:33:19</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>09:36:28</var> GMT+0</small><br><strong>Monitoring</strong> - Services are back online, We are monitoring the situation..</p> <p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>09:51:35</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 11 Oct 2025 09:33:19 +0000 https://fibregeeks.instatus.com/incident/cmgm2v8qw026i2dwe2tykpa8f https://fibregeeks.instatus.com/incident/cmgm2v8qw026i2dwe2tykpa8f Network Maintenance - Koelenhof Node Type: Maintenance Duration: 30 minutes Affected Components: Koelenhof Sep 11, 14:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Sep 11, 14:30:01 GMT+0 - Identified - Maintenance is now in progress Sep 11, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>14:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>14:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 11 Sep 2025 14:30:00 +0000 https://fibregeeks.instatus.com/maintenance/cmf5dusnm005rof7pr4mart30 https://fibregeeks.instatus.com/maintenance/cmf5dusnm005rof7pr4mart30 Network Maintenance - Bottelary Hills Type: Maintenance Duration: 30 minutes Affected Components: Bottelary Hill Sep 11, 11:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Sep 11, 11:30:00 GMT+0 - Completed - Maintenance has completed successfully Sep 11, 11:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>11:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 11 Sep 2025 11:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmf5dxsfw002b13tvavjm2tdc https://fibregeeks.instatus.com/maintenance/cmf5dxsfw002b13tvavjm2tdc Service Outage - Bottelary Hill Type: Incident Duration: 9 hours and 27 minutes Affected Components: , Bottelary Hill, Network Services → Aug 29, 07:51:46 GMT+0 - Resolved - This incident has been resolved. Aug 28, 22:25:00 GMT+0 - Investigating - Our teams have been notified of a service outage affecting Bottelary Hill. We are currently investigating the issue and will provide an update as soon as possible. Aug 29, 06:23:40 GMT+0 - Identified - Our teams are on-site and have identified a major cable break. Teams have started repair work, and ETA for the link to be back up is 3 hours. Aug 29, 07:29:52 GMT+0 - Monitoring - The fibre break has been repaired, and we are currently monitoring the link stability. Type: Incident

Duration: 9 hours and 27 minutes

Affected Components: ,

<p><small>Aug <var data-var='date'> 29</var>, <var data-var='time'>07:51:46</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>22:25:00</var> GMT+0</small><br><strong>Investigating</strong> - Our teams have been notified of a service outage affecting Bottelary Hill. We are currently investigating the issue and will provide an update as soon as possible..</p> <p><small>Aug <var data-var='date'> 29</var>, <var data-var='time'>06:23:40</var> GMT+0</small><br><strong>Identified</strong> - Our teams are on-site and have identified a major cable break. Teams have started repair work, and ETA for the link to be back up is 3 hours..</p> <p><small>Aug <var data-var='date'> 29</var>, <var data-var='time'>07:29:52</var> GMT+0</small><br><strong>Monitoring</strong> - The fibre break has been repaired, and we are currently monitoring the link stability..</p> ]]> Thu, 28 Aug 2025 22:25:00 +0000 https://fibregeeks.instatus.com/incident/cmevzz5qe004kp0t4yflhrdap https://fibregeeks.instatus.com/incident/cmevzz5qe004kp0t4yflhrdap Network Maintenance - Koelenhof Node Type: Maintenance Duration: 30 minutes Affected Components: Bottelary Hill, Koelenhof Aug 19, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 19, 05:30:00 GMT+0 - Identified - Our backhaul provider are planning for a scheduled maintenance during that time. Aug 19, 05:30:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 30 minutes

Affected Components: ,

<p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>05:30:00</var> GMT+0</small><br><strong>Identified</strong> - Our backhaul provider are planning for a scheduled maintenance during that time..</p> <p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>05:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 19 Aug 2025 05:30:00 +0000 https://fibregeeks.instatus.com/maintenance/cmeba0h5g000wahk04gbt4a7q https://fibregeeks.instatus.com/maintenance/cmeba0h5g000wahk04gbt4a7q Service Outage: LunaFIbre ISP outage Type: Incident Duration: 1 hour and 7 minutes Affected Components: Durbanville, Mossel Bay, Vredekloof, Somerset West, Parklands, Brackenfell, Stellenbosch, , Bottelary Hill, Koelenhof, Network Services → Aug 1, 18:15:05 GMT+0 - Resolved - This incident has been resolved. Aug 1, 17:08:20 GMT+0 - Investigating - Technicians are currently investigating this issue. Type: Incident

Duration: 1 hour and 7 minutes

Affected Components: , , , , , , , , ,

<p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>18:15:05</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>17:08:20</var> GMT+0</small><br><strong>Investigating</strong> - Technicians are currently investigating this issue..</p> ]]> Fri, 1 Aug 2025 17:08:20 +0000 https://fibregeeks.instatus.com/incident/cmdt2uvmo013p3jquci3eo32g https://fibregeeks.instatus.com/incident/cmdt2uvmo013p3jquci3eo32g Issues with the FibreGeeks portal Type: Incident Duration: 3 hours and 32 minutes Affected Components: Portal Jul 31, 13:45:00 GMT+0 - Investigating - We have reported the outage to the developers and will provide feedback as soon as possible Jul 31, 17:16:58 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 32 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>13:45:00</var> GMT+0</small><br><strong>Investigating</strong> - We have reported the outage to the developers and will provide feedback as soon as possible.</p> <p><small>Jul <var data-var='date'> 31</var>, <var data-var='time'>17:16:58</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 31 Jul 2025 13:45:00 +0000 https://fibregeeks.instatus.com/incident/cmdrioont006xrtb5qwub9rvf https://fibregeeks.instatus.com/incident/cmdrioont006xrtb5qwub9rvf Rioga Park - Routine Maintenance Type: Maintenance Duration: 2 hours Affected Components: Brackenfell Jul 24, 13:00:00 GMT+0 - Identified - Our teams are scheduled to conduct routine maintenance on the Rioga Park network. This will result in service disruptions for the duration of the maintenance period. Jul 24, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 24, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Jul 24, 13:36:59 GMT+0 - Identified - Maintenance is now in progress. Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our teams are scheduled to conduct routine maintenance on the Rioga Park network. This will result in service disruptions for the duration of the maintenance period..</p> <p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>13:36:59</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> ]]> Thu, 24 Jul 2025 13:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmd4h1vl00051u2j9ki18rdpj https://fibregeeks.instatus.com/maintenance/cmd4h1vl00051u2j9ki18rdpj Parklane Estate - Proactive Maintenance Type: Maintenance Duration: 8 hours Affected Components: Brackenfell Jul 24, 07:00:00 GMT+0 - Identified - Our teams are scheduled to conduct a migration of services from our current fibre back bone cable to our new fibre backbone cable. This will result in services being offline for most of the day. Jul 24, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Jul 24, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 8 hours

Affected Components:

<p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our teams are scheduled to conduct a migration of services from our current fibre back bone cable to our new fibre backbone cable. This will result in services being offline for most of the day..</p> <p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 24 Jul 2025 07:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmd4gxks000ziqiltixk33fdb https://fibregeeks.instatus.com/maintenance/cmd4gxks000ziqiltixk33fdb Parklane Estate - Proactive Maintenance Type: Maintenance Duration: 8 hours Affected Components: Brackenfell Jul 23, 07:00:00 GMT+0 - Identified - On Tuesday and Wednesday, 22nd and 23rd July, our teams will be working on the distribution boxes, which may cause brief service interruptions during the day. If a fibre cable is found to be at end of life, our technicians will replace the cable at the same time to ensure long-term service continuity. Jul 23, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 23, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components:

<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - On Tuesday and Wednesday, 22nd and 23rd July, our teams will be working on the distribution boxes, which may cause brief service interruptions during the day. If a fibre cable is found to be at end of life, our technicians will replace the cable at the same time to ensure long-term service continuity..</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 23 Jul 2025 07:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmd4gtq6701wzosdtylm1zr66 https://fibregeeks.instatus.com/maintenance/cmd4gtq6701wzosdtylm1zr66 Service Outage: Hartland Lifestyle Estate Type: Incident Duration: 4 hours and 25 minutes Affected Components: Mossel Bay Jul 23, 00:44:12 GMT+0 - Investigating - We are currently experiencing a service outage. Technicians are investigating this incident. Jul 23, 05:08:54 GMT+0 - Resolved - We found that the issue was power-related and that everything is now back online. Jul 23, 05:00:33 GMT+0 - Identified - We suspect that the outage could be power related. Estate staff are en route to investigate the issue. Type: Incident

Duration: 4 hours and 25 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>00:44:12</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing a service outage. Technicians are investigating this incident..</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>05:08:54</var> GMT+0</small><br><strong>Resolved</strong> - We found that the issue was power-related and that everything is now back online..</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>05:00:33</var> GMT+0</small><br><strong>Identified</strong> - We suspect that the outage could be power related. Estate staff are en route to investigate the issue. .</p> ]]> Wed, 23 Jul 2025 00:44:12 +0000 https://fibregeeks.instatus.com/incident/cmdf8qn1g0012xdl6tbpvibdp https://fibregeeks.instatus.com/incident/cmdf8qn1g0012xdl6tbpvibdp Parklane Estate - Proactive Maintenance Type: Maintenance Duration: 8 hours Affected Components: Brackenfell Jul 22, 07:00:00 GMT+0 - Identified - On Tuesday and Wednesday, 22nd and 23rd July, our teams will be working on the distribution boxes, which may cause brief service interruptions during the day. If a fibre cable is found to be at end of life, our technicians will replace the cable at the same time to ensure long-term service continuity. Jul 22, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 22, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components:

<p><small>Jul <var data-var='date'> 22</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - On Tuesday and Wednesday, 22nd and 23rd July, our teams will be working on the distribution boxes, which may cause brief service interruptions during the day. If a fibre cable is found to be at end of life, our technicians will replace the cable at the same time to ensure long-term service continuity..</p> <p><small>Jul <var data-var='date'> 22</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 22</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 22 Jul 2025 07:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmd4grkyr001zgl1zc8grb7l9 https://fibregeeks.instatus.com/maintenance/cmd4grkyr001zgl1zc8grb7l9 Service Outage - Tweespruit Estate Type: Incident Duration: 45 minutes Affected Components: Stellenbosch, , Network Services → Jul 20, 12:55:00 GMT+0 - Investigating - Our teams have been notified of a service outage affecting Tweespruit Estate. We are currently investigating the issue and will provide an update as soon as possible. Jul 20, 13:39:42 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 45 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>12:55:00</var> GMT+0</small><br><strong>Investigating</strong> - Our teams have been notified of a service outage affecting Tweespruit Estate. We are currently investigating the issue and will provide an update as soon as possible..</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>13:39:42</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 20 Jul 2025 12:55:00 +0000 https://fibregeeks.instatus.com/incident/cmdbpicrx00ewlrjr0f0zx3ji https://fibregeeks.instatus.com/incident/cmdbpicrx00ewlrjr0f0zx3ji Scheduled Maintenance - La Rez, Stellenbosch Type: Maintenance Duration: 2 hours Affected Components: Stellenbosch Jul 20, 03:00:00 GMT+0 - Identified - Our primary backhaul provider will be conducting maintenance to improve reliability and performance of the current link. Jul 20, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Jul 20, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our primary backhaul provider will be conducting maintenance to improve reliability and performance of the current link..</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 20 Jul 2025 03:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmd2unuf60420dk4yxdem28vq https://fibregeeks.instatus.com/maintenance/cmd2unuf60420dk4yxdem28vq THIS IS A TEST Type: Incident Duration: 1 minute Affected Components: Application May 16, 08:57:34 GMT+0 - Resolved - This incident has been resolved. May 16, 08:57:22 GMT+0 - Identified - THIS IS A TEST UPDATE May 16, 08:56:05 GMT+0 - Investigating - THIS IS A TEST Type: Incident

Duration: 1 minute

Affected Components:

<p><small>May <var data-var='date'> 16</var>, <var data-var='time'>08:57:34</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 16</var>, <var data-var='time'>08:57:22</var> GMT+0</small><br><strong>Identified</strong> - THIS IS A TEST UPDATE.</p> <p><small>May <var data-var='date'> 16</var>, <var data-var='time'>08:56:05</var> GMT+0</small><br><strong>Investigating</strong> - THIS IS A TEST.</p> ]]> Fri, 16 May 2025 08:56:05 +0000 https://fibregeeks.instatus.com/incident/cmaqkdaid0058139daki6ym99 https://fibregeeks.instatus.com/incident/cmaqkdaid0058139daki6ym99 Scheduled Maintenance Outage: Nooitgedacht - Village Walk Type: Maintenance Duration: 4 hours Affected Components: Koelenhof May 15, 22:00:01 GMT+0 - Identified - Maintenance is now in progress May 15, 22:00:00 GMT+0 - Identified - We are planning for scheduled maintenance on 16th May, between 12:00 am and 04:00 am for Nooitgedacht - Village Walk. May 16, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>May <var data-var='date'> 15</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 15</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for scheduled maintenance on 16th May, between 12:00 am and 04:00 am for Nooitgedacht - Village Walk..</p> <p><small>May <var data-var='date'> 16</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 15 May 2025 22:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmab65txr0001ifu2wcwsdmsp https://fibregeeks.instatus.com/maintenance/cmab65txr0001ifu2wcwsdmsp Scheduled Maintenance Outage: Nooitgedacht - Village Square and Village Terrace Type: Maintenance Duration: 2 hours Affected Components: Koelenhof May 14, 22:00:00 GMT+0 - Identified - We are planning scheduled maintenance on 15th May, between 12:00 am and 04:00 am for Nooitgedacht - Village Square and Village Terrace. May 15, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully May 14, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>May <var data-var='date'> 14</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning scheduled maintenance on 15th May, between 12:00 am and 04:00 am for Nooitgedacht - Village Square and Village Terrace..</p> <p><small>May <var data-var='date'> 15</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 14</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 14 May 2025 22:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmab61niy000o247tx7jua2yv https://fibregeeks.instatus.com/maintenance/cmab61niy000o247tx7jua2yv Scheduled Maintenance Outage: Nooitgedacht - Village Corner and Village Close Type: Maintenance Duration: 4 hours Affected Components: Koelenhof May 14, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully May 13, 22:00:00 GMT+0 - Identified - We are planning scheduled maintenance on 14th May, between 12:00 am and 04:00 am for Nooitgedacht - Village Corner and Village Close. May 13, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>May <var data-var='date'> 14</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning scheduled maintenance on 14th May, between 12:00 am and 04:00 am for Nooitgedacht - Village Corner and Village Close..</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 13 May 2025 22:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmab5zlfh0002cnuauddj92po https://fibregeeks.instatus.com/maintenance/cmab5zlfh0002cnuauddj92po Scheduled Maintenance Outage: Stellenbosch Area Type: Maintenance Duration: 4 hours Affected Components: Koelenhof May 12, 22:00:01 GMT+0 - Identified - Maintenance is now in progress May 13, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully May 12, 22:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance on 13th May, between 12:00 am and 04:00 am. Affected Areas: Nooitgedacht, Koelenbosch, Devonvale, Devonbosch. and Devonplace. Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>May <var data-var='date'> 12</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 12</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance on 13th May, between 12:00 am and 04:00 am. Affected Areas: Nooitgedacht, Koelenbosch, Devonvale, Devonbosch. and Devonplace..</p> ]]> Mon, 12 May 2025 22:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cmab5ugry00033rzk7th4lmmd https://fibregeeks.instatus.com/maintenance/cmab5ugry00033rzk7th4lmmd Service Outage: Durbanville - La Recolte Retirement Village Type: Incident Duration: 26 minutes Affected Components: Durbanville May 10, 04:48:11 GMT+0 - Investigating - We are currently experiencing a service outage in the area, technicians are investigating. Further updates to follow as they become available. May 10, 05:14:36 GMT+0 - Resolved - The outage has been resolved. Technicians will continue to monitor the link closely. Type: Incident

Duration: 26 minutes

Affected Components:

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>04:48:11</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing a service outage in the area, technicians are investigating. Further updates to follow as they become available..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>05:14:36</var> GMT+0</small><br><strong>Resolved</strong> - The outage has been resolved. Technicians will continue to monitor the link closely..</p> ]]> Sat, 10 May 2025 04:48:11 +0000 https://fibregeeks.instatus.com/incident/cmahqvcan0011bi131i3xk2z1 https://fibregeeks.instatus.com/incident/cmahqvcan0011bi131i3xk2z1 Service Outage Type: Incident Duration: 7 hours and 4 minutes Affected Components: Durbanville May 8, 06:25:14 GMT+0 - Investigating - We are currently investigating this incident and will provide feedback as soon as possible May 8, 07:26:00 GMT+0 - Identified - Our backhaul provider has identified a cable break on the backhaul link. Teams have been dispatched to the incident area to fix the cable break. No ETA provided yet, updates to follow. May 8, 12:51:06 GMT+0 - Monitoring - Our backhaul provider has fixed the issue with the fibre break, and the connection has been restored. Our technicians are monitoring the link. May 8, 13:29:20 GMT+0 - Resolved - The link is stable and the outage has been resolved. Type: Incident

Duration: 7 hours and 4 minutes

Affected Components:

<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>06:25:14</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident and will provide feedback as soon as possible.</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>07:26:00</var> GMT+0</small><br><strong>Identified</strong> - Our backhaul provider has identified a cable break on the backhaul link. Teams have been dispatched to the incident area to fix the cable break. No ETA provided yet, updates to follow..</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>12:51:06</var> GMT+0</small><br><strong>Monitoring</strong> - Our backhaul provider has fixed the issue with the fibre break, and the connection has been restored. Our technicians are monitoring the link..</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>13:29:20</var> GMT+0</small><br><strong>Resolved</strong> - The link is stable and the outage has been resolved..</p> ]]> Thu, 8 May 2025 06:25:14 +0000 https://fibregeeks.instatus.com/incident/cmaezgixb003n26hu16r33b86 https://fibregeeks.instatus.com/incident/cmaezgixb003n26hu16r33b86 Service Outage (Degraded Performance): Glencrest, Glenwood and Eastglen Type: Incident Duration: 19 hours and 5 minutes Affected Components: Vredekloof, , Network Services → May 7, 04:47:17 GMT+0 - Resolved - This incident has been resolved. May 6, 09:42:06 GMT+0 - Investigating - We are currently experiencing a service outage affecting Glencrest, Glenwood, and Eastglen; the site is running on a backup link, therefore, do expect degraded performance. We are currently investigating the issue as it seems to be backhaul related and will provide an update as soon as possible. May 6, 10:40:28 GMT+0 - Identified - Backhaul providers have dispatched technicians to investigate further. May 6, 13:38:56 GMT+0 - Identified - Backhaul providers' technicians are still investigating further. No ETA has been provided yet. May 6, 16:20:23 GMT+0 - Identified - Our backhaul provider has informed us of a break on the link to the estate affecting majority of the area. We don't have an ETA for repair at the moment, however we do know that the extent of the damage is quite severe. We do apologize for any inconvenience caused and will provide an update as soon as possible May 6, 19:43:50 GMT+0 - Identified - Our backhaul provider is currently underway with repairs, they have provided us with an ETR of 06:00 (07/05/2025) Further Updates to follow as they become available. Type: Incident

Duration: 19 hours and 5 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 7</var>, <var data-var='time'>04:47:17</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>09:42:06</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing a service outage affecting Glencrest, Glenwood, and Eastglen; the site is running on a backup link, therefore, do expect degraded performance. We are currently investigating the issue as it seems to be backhaul related and will provide an update as soon as possible..</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>10:40:28</var> GMT+0</small><br><strong>Identified</strong> - Backhaul providers have dispatched technicians to investigate further..</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>13:38:56</var> GMT+0</small><br><strong>Identified</strong> - Backhaul providers' technicians are still investigating further. No ETA has been provided yet..</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>16:20:23</var> GMT+0</small><br><strong>Identified</strong> - Our backhaul provider has informed us of a break on the link to the estate affecting majority of the area. We don't have an ETA for repair at the moment, however we do know that the extent of the damage is quite severe. We do apologize for any inconvenience caused and will provide an update as soon as possible.</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>19:43:50</var> GMT+0</small><br><strong>Identified</strong> - Our backhaul provider is currently underway with repairs, they have provided us with an ETR of 06:00 (07/05/2025) Further Updates to follow as they become available..</p> ]]> Tue, 6 May 2025 09:42:06 +0000 https://fibregeeks.instatus.com/incident/cmacblymv003rmoui9p395v6x https://fibregeeks.instatus.com/incident/cmacblymv003rmoui9p395v6x Service Outage: Brackenfell - La Recolte Retirement Village Type: Incident Duration: 19 hours and 8 minutes Affected Components: Brackenfell May 7, 04:46:56 GMT+0 - Resolved - This incident has been resolved. May 6, 09:39:07 GMT+0 - Investigating - We are currently experiencing an outage to the site, technicians are investigating as it seems to be related to an issue with our backhaul providers. Updates to follow. May 6, 10:41:12 GMT+0 - Identified - Our backhaul provider have dispatched technicians to investigate further. May 6, 13:39:20 GMT+0 - Identified - Backhaul providers' technicians are still investigating further. No ETA has been provided yet. May 6, 19:43:20 GMT+0 - Identified - Our backhaul provider is currently underway with repairs, they have provided us with an ETR of 06:00 (07/05/2025) Further Updates to follow as they become available. May 6, 16:18:49 GMT+0 - Identified - Our backhaul provider have informed us of a break on the link to the estate affecting majority of the area. We don't have an ETA for repair at the moment, however we do know that the extent of the damage is quite severe. We do apologize for any inconvenience caused and will provide an update as soon as possible Type: Incident

Duration: 19 hours and 8 minutes

Affected Components:

<p><small>May <var data-var='date'> 7</var>, <var data-var='time'>04:46:56</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>09:39:07</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an outage to the site, technicians are investigating as it seems to be related to an issue with our backhaul providers. Updates to follow..</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>10:41:12</var> GMT+0</small><br><strong>Identified</strong> - Our backhaul provider have dispatched technicians to investigate further..</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>13:39:20</var> GMT+0</small><br><strong>Identified</strong> - Backhaul providers' technicians are still investigating further. No ETA has been provided yet..</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>19:43:20</var> GMT+0</small><br><strong>Identified</strong> - Our backhaul provider is currently underway with repairs, they have provided us with an ETR of 06:00 (07/05/2025) Further Updates to follow as they become available..</p> <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>16:18:49</var> GMT+0</small><br><strong>Identified</strong> - Our backhaul provider have informed us of a break on the link to the estate affecting majority of the area. We don't have an ETA for repair at the moment, however we do know that the extent of the damage is quite severe. We do apologize for any inconvenience caused and will provide an update as soon as possible.</p> ]]> Tue, 6 May 2025 09:39:07 +0000 https://fibregeeks.instatus.com/incident/cmacbi3fs00562aoe1cinm2ux https://fibregeeks.instatus.com/incident/cmacbi3fs00562aoe1cinm2ux Tweespruit Estate - Network Outage Type: Incident Duration: 16 hours and 10 minutes Affected Components: Stellenbosch Apr 29, 16:08:49 GMT+0 - Investigating - We are currently investigating this incident. Apr 29, 16:43:19 GMT+0 - Investigating - Our backhaul provider has advised that the suspect the issue to be power related and are currently investigating further. Apr 30, 07:56:54 GMT+0 - Identified - Our backhaul provider has advised that they located the power issue and fixed it, however, the issue persists. They are currently investigating. Apr 30, 08:19:16 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 16 hours and 10 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>16:08:49</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>16:43:19</var> GMT+0</small><br><strong>Investigating</strong> - Our backhaul provider has advised that the suspect the issue to be power related and are currently investigating further..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>07:56:54</var> GMT+0</small><br><strong>Identified</strong> - Our backhaul provider has advised that they located the power issue and fixed it, however, the issue persists. They are currently investigating..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>08:19:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 29 Apr 2025 16:08:49 +0000 https://fibregeeks.instatus.com/incident/cma2pd87i0029t76blrr5gjtc https://fibregeeks.instatus.com/incident/cma2pd87i0029t76blrr5gjtc Parklands Network Maintenance Type: Maintenance Duration: 1 hour Affected Components: Parklands, , Network Services → Apr 9, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 9, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 9, 20:00:00 GMT+0 - Identified - Our teams have been scheduled to conduct routing network maintenance in the sandown area. Impact: Intermittent connectivity during this time Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our teams have been scheduled to conduct routing network maintenance in the sandown area. Impact: Intermittent connectivity during this time.</p> ]]> Wed, 9 Apr 2025 20:00:00 +0000 https://fibregeeks.instatus.com/maintenance/cm8wwpuji002g5oyxx8z09ygc https://fibregeeks.instatus.com/maintenance/cm8wwpuji002g5oyxx8z09ygc