FibreGeeks - Notice history

All systems operational

Application - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Portal - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025
100% - uptime

Koelenhof - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.48%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Stellenbosch - Operational

100% - uptime
Oct 2025 · 99.74%Nov · 99.70%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Parklands - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Durbanville - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Brackenfell - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.82%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Vredekloof - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Somerset West - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Bottelary Hill - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Mossel Bay - Operational

100% - uptime
Oct 2025 · 99.99%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Milnerton - Operational

96% - uptime
Oct 2025 · 100.0%Nov · 88.27%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

No notices reported this month

Nov 2025

Degraded Network Connectivity
  • Resolved
    Resolved

    Technicians have confirmed service stability.

  • Monitoring
    Monitoring

    Technicians have located the issue, they are busy monitoring to ensure stability.

  • Investigating
    Investigating

    Technicians are busy investigating degraded connectivity to the Somerset West, Durbanville, Stellenbosch and Mossel Bay area.

    Further updates to follow.

Service Outage: Devonbosch Lifestyle Estate
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our engineers are currently on-site implementing a fix on the break.
    ETA for the link to be restored is 4 hours.

  • Identified
    Identified

    We are currently experiencing a service outage at Devonbosch. The issue is due to our backbone link to the site being damaged.
    Engineers have been dispatched to the site and will begin repair work on the damaged link.
    ETA will be provided once engineers are on site.

Service Outage: Stellenbosch - La Rez
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Technicians are currently investigating an outage at La Rez.

Service Outage: Brackenfell -Park Lane, Rioga Park, Birchwood
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update

    We’re currently experiencing intermittent connectivity due to a major network issue between two of our Cape Town data centres. Our engineering teams are actively working with our upstream partners to restore full stability. Repairs are being treated as a top priority, and we’ll provide updates as progress continues.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    Our technicians are currently investigating a service outage in the Brackenfell area.

Service Outage - KeyWest
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are currently experiencing an issue with connectivity between our data centers affecting a select number of services.

    We do not have an ETR for the repair at this time.

Oct 2025

Scheduled Maintenance in Pioneer Valley for Pioneer Place
  • Update
    October 31, 2025 at 11:59 AM
    Update
    October 31, 2025 at 11:59 AM
    Maintenance has completed successfully.
  • Completed
    October 31, 2025 at 11:00 AM
    Completed
    October 31, 2025 at 11:00 AM
    Maintenance has completed successfully
  • In progress
    October 31, 2025 at 8:00 AM
    In progress
    October 31, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    October 31, 2025 at 8:00 AM
    Planned
    October 31, 2025 at 8:00 AM

    Our teams have been scheduled to conduct routine network maintenance on the Pioneer Place Complex

    Please expect intermittent connectivity during the scheduled timeframe.

Scheduled maintenance
Scheduled for October 31, 2025 at 7:00 AM – 10:00 PM about 15 hours
  • In progress
    October 31, 2025 at 7:00 AM
    In progress
    October 31, 2025 at 7:00 AM

    We are planning for a scheduled maintenance on our portal.

Scheduled Maintenance in Brackenfell
  • Completed
    October 29, 2025 at 11:30 AM
    Completed
    October 29, 2025 at 11:30 AM
    Maintenance has completed successfully
  • In progress
    October 29, 2025 at 11:00 AM
    In progress
    October 29, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    October 29, 2025 at 11:00 AM
    Planned
    October 29, 2025 at 11:00 AM

    Our teams have been scheduled to conduct routine network maintenance on ParkLane, Rioga Park and Birchwood

    Please expect intermittent connectivity during the scheduled timeframe.

Service Outage: Stellenbosch - Bon Esperance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our backhaul team has implemented a fix and resolved the issue. We are currently monitoring the link for stability.

  • Investigating
    Investigating

    We are currently experiencing an outage at the Bon Esperance farm due to a major fibre break on our backhaul provider link.

    Our backhaul provider technicians are currently investigating the outage and will provide an ETA once they have identified the issue.

Service Disruption: Operating on Backup Systems
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our backhaul team has resolved the issue, and we are currently monitoring the link stability.

  • Update
    Update

    Our backhaul team has identified the issue and has begun the repair work.

    The ETR provided by the backhaul team is 10 pm for services to be restored.

  • Identified
    Identified

    Our primary connection to the estate has failed, and the area is currently operating on backup services. This may result in performance limitations and degraded service until the issue is resolved.

    We are actively working with our backhaul provider to address this issue as quickly as possible.

Oct 2025 to Dec 2025

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