FibreGeeks - Notice history

All systems operational

Application - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Portal - Operational

100% - uptime
Jul 2025 · 99.53%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025
100% - uptime

Koelenhof - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 99.85%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Stellenbosch - Operational

100% - uptime
Jul 2025 · 99.90%Aug · 99.85%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Parklands - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 99.85%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Durbanville - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 99.85%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Brackenfell - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 99.85%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Vredekloof - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 99.85%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Somerset West - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 99.85%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Bottelary Hill - Operational

99% - uptime
Jul 2025 · 99.01%Aug · 98.63%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Mossel Bay - Operational

100% - uptime
Jul 2025 · 99.82%Aug · 99.85%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Milnerton - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Notice history

Sep 2025

Network Maintenance - Koelenhof Node
  • Completed
    September 11, 2025 at 3:00 PM
    Completed
    September 11, 2025 at 3:00 PM
    Maintenance has completed successfully
  • In progress
    September 11, 2025 at 2:30 PM
    In progress
    September 11, 2025 at 2:30 PM
    Maintenance is now in progress
  • Planned
    September 11, 2025 at 2:30 PM
    Planned
    September 11, 2025 at 2:30 PM
    We are planning for a scheduled maintenance during that time.
Network Maintenance - Bottelary Hills
  • Completed
    September 11, 2025 at 11:30 AM
    Completed
    September 11, 2025 at 11:30 AM
    Maintenance has completed successfully
  • In progress
    September 11, 2025 at 11:00 AM
    In progress
    September 11, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    September 11, 2025 at 11:00 AM
    Planned
    September 11, 2025 at 11:00 AM
    We are planning for a scheduled maintenance during that time.

Aug 2025

Service Outage - Bottelary Hill
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The fibre break has been repaired, and we are currently monitoring the link stability.

  • Identified
    Identified

    Our teams are on-site and have identified a major cable break.

    Teams have started repair work, and ETA for the link to be back up is 3 hours.

  • Investigating
    Investigating

    Our teams have been notified of a service outage affecting Bottelary Hill.

    We are currently investigating the issue and will provide an update as soon as possible.

Network Maintenance - Koelenhof Node
  • Completed
    August 19, 2025 at 6:00 AM
    Completed
    August 19, 2025 at 6:00 AM
    Maintenance has completed successfully
  • In progress
    August 19, 2025 at 5:30 AM
    In progress
    August 19, 2025 at 5:30 AM
    Maintenance is now in progress
  • Planned
    August 19, 2025 at 5:30 AM
    Planned
    August 19, 2025 at 5:30 AM

    Our backhaul provider are planning for a scheduled maintenance during that time.

Service Outage: LunaFIbre ISP outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Technicians are currently investigating this issue.

Jul 2025

Issues with the FibreGeeks portal
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We have reported the outage to the developers and will provide feedback as soon as possible

Rioga Park - Routine Maintenance
  • Completed
    July 24, 2025 at 3:00 PM
    Completed
    July 24, 2025 at 3:00 PM
    Maintenance has completed successfully
  • Update
    July 24, 2025 at 1:36 PM
    Update
    July 24, 2025 at 1:36 PM
    Maintenance is now in progress.
  • In progress
    July 24, 2025 at 1:00 PM
    In progress
    July 24, 2025 at 1:00 PM
    Maintenance is now in progress
  • Planned
    July 24, 2025 at 1:00 PM
    Planned
    July 24, 2025 at 1:00 PM

    Our teams are scheduled to conduct routine maintenance on the Rioga Park network. This will result in service disruptions for the duration of the maintenance period.

Parklane Estate - Proactive Maintenance
  • Completed
    July 24, 2025 at 3:00 PM
    Completed
    July 24, 2025 at 3:00 PM
    Maintenance has completed successfully
  • In progress
    July 24, 2025 at 7:00 AM
    In progress
    July 24, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    July 24, 2025 at 7:00 AM
    Planned
    July 24, 2025 at 7:00 AM

    Our teams are scheduled to conduct a migration of services from our current fibre back bone cable to our new fibre backbone cable. This will result in services being offline for most of the day.

Parklane Estate - Proactive Maintenance
  • Completed
    July 23, 2025 at 3:00 PM
    Completed
    July 23, 2025 at 3:00 PM
    Maintenance has completed successfully
  • In progress
    July 23, 2025 at 7:00 AM
    In progress
    July 23, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    July 23, 2025 at 7:00 AM
    Planned
    July 23, 2025 at 7:00 AM

    On Tuesday and Wednesday, 22nd and 23rd July, our teams will be working on the distribution boxes, which may cause brief service interruptions during the day.

    If a fibre cable is found to be at end of life, our technicians will replace the cable at the same time to ensure long-term service continuity.

Service Outage: Hartland Lifestyle Estate
  • Resolved
    Resolved

    We found that the issue was power-related and that everything is now back online.

  • Identified
    Identified

    We suspect that the outage could be power related. Estate staff are en route to investigate the issue.

  • Investigating
    Investigating

    We are currently experiencing a service outage. Technicians are investigating this incident.

Jul 2025 to Sep 2025

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