FibreGeeks - Notice history

All systems operational

Application - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Portal - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025
100% - uptime

Koelenhof - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Stellenbosch - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 99.32%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Parklands - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Durbanville - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.13%

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Mar 2025
Apr 2025
May 2025

Brackenfell - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.27%

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Mar 2025
Apr 2025
May 2025

Vredekloof - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Somerset West - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Bottelary Hill - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Mossel Bay - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Notice history

May 2025

Scheduled Maintenance Outage: Nooitgedacht - Village Walk
Scheduled for May 15, 2025 at 10:00 PM – May 16, 2025 at 2:00 AM about 4 hours
  • Planned
    May 15, 2025 at 10:00 PM
    Planned
    May 15, 2025 at 10:00 PM

    We are planning for scheduled maintenance on 16th May, between 12:00 am and 04:00 am for Nooitgedacht - Village Walk.

Scheduled Maintenance Outage: Nooitgedacht - Village Square and Village Terrace
Scheduled for May 14, 2025 at 10:00 PM – May 15, 2025 at 12:00 AM about 2 hours
  • Planned
    May 14, 2025 at 10:00 PM
    Planned
    May 14, 2025 at 10:00 PM

    We are planning scheduled maintenance on 15th May, between 12:00 am and 04:00 am for Nooitgedacht - Village Square and Village Terrace.

Scheduled Maintenance Outage: Nooitgedacht - Village Corner and Village Close
Scheduled for May 13, 2025 at 10:00 PM – May 14, 2025 at 2:00 AM about 4 hours
  • Planned
    May 13, 2025 at 10:00 PM
    Planned
    May 13, 2025 at 10:00 PM

    We are planning scheduled maintenance on 14th May, between 12:00 am and 04:00 am for Nooitgedacht - Village Corner and Village Close.

Scheduled Maintenance Outage: Stellenbosch Area
Scheduled for May 12, 2025 at 10:00 PM – May 13, 2025 at 2:00 AM about 4 hours
  • Planned
    May 12, 2025 at 10:00 PM
    Planned
    May 12, 2025 at 10:00 PM

    We are planning for a scheduled maintenance on 13th May, between 12:00 am and 04:00 am.
    Affected Areas: Nooitgedacht, Koelenbosch, Devonvale, Devonbosch. and Devonplace.

Service Outage
  • Resolved
    Resolved

    The link is stable and the outage has been resolved.

  • Monitoring
    Monitoring

    Our backhaul provider has fixed the issue with the fibre break, and the connection has been restored.

    Our technicians are monitoring the link.

  • Identified
    Identified

    Our backhaul provider has identified a cable break on the backhaul link.

    Teams have been dispatched to the incident area to fix the cable break.

    No ETA provided yet, updates to follow.

  • Investigating
    Investigating

    We are currently investigating this incident and will provide feedback as soon as possible

Apr 2025

Tweespruit Estate - Network Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Our backhaul provider has advised that they located the power issue and fixed it, however, the issue persists. They are currently investigating.

  • Update
    Update

    Our backhaul provider has advised that the suspect the issue to be power related and are currently investigating further.

  • Investigating
    Investigating
    We are currently investigating this incident.
Parklands Network Maintenance
  • Completed
    April 09, 2025 at 9:00 PM
    Completed
    April 09, 2025 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    April 09, 2025 at 8:00 PM
    In progress
    April 09, 2025 at 8:00 PM
    Maintenance is now in progress
  • Planned
    April 09, 2025 at 8:00 PM
    Planned
    April 09, 2025 at 8:00 PM

    Our teams have been scheduled to conduct routing network maintenance in the sandown area.

    Impact: Intermittent connectivity during this time

Mar 2025

Service Outage: Somerset West
  • Resolved
    Resolved

    Technicians found the issue to be power related and have since resolved the outage.

Degraded Services - Hartland Lifestyle Estate, Mosselbay.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently experiencing degraded services to Hartland Lifestyle Estate, there seems to be a backhaul related issue with our primary link, the site is currently running on our secondary link resulting in degraded performance, technicians are investigating.

Service Outage - Devonbosch
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our Fibre team on site has located the fibre break and has begun the repair work.

    We have been provided an ETR of 5 hours to resolve the fibre break.

  • Identified
    Identified

    Our Fibre team has found a cable break caused by heavy machinery in Devonbosch, Additional teams have been dispatched and we will provide you with an eta AS soon as possible.

  • Update
    Update

    We have dispatched a fibre team to investigate the fibre link between our node and Devonbosch

  • Investigating
    Investigating

    Our Fibre Teams are currently investigating an issue that is affecting Devonbosch in our Koelenhof node
    Updates to follow.

Mar 2025 to May 2025

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