FibreGeeks - Notice history

All systems operational

Application - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Portal - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025
100% - uptime

Koelenhof - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Stellenbosch - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 99.74%

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Aug 2025
Sep 2025
Oct 2025

Parklands - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Durbanville - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Brackenfell - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Vredekloof - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Somerset West - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Bottelary Hill - Operational

100% - uptime
Aug 2025 · 98.78%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Mossel Bay - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 99.99%

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Aug 2025
Sep 2025
Oct 2025

Notice history

Oct 2025

Service Outage: Stellenbosch - Bon Esperance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our backhaul team has implemented a fix and resolved the issue. We are currently monitoring the link for stability.

  • Investigating
    Investigating

    We are currently experiencing an outage at the Bon Esperance farm due to a major fibre break on our backhaul provider link.

    Our backhaul provider technicians are currently investigating the outage and will provide an ETA once they have identified the issue.

Service Disruption: Operating on Backup Systems
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our backhaul team has resolved the issue, and we are currently monitoring the link stability.

  • Update
    Update

    Our backhaul team has identified the issue and has begun the repair work.

    The ETR provided by the backhaul team is 10 pm for services to be restored.

  • Identified
    Identified

    Our primary connection to the estate has failed, and the area is currently operating on backup services. This may result in performance limitations and degraded service until the issue is resolved.

    We are actively working with our backhaul provider to address this issue as quickly as possible.

Hartland Lifestyle Estate
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Services are back online, We are monitoring the situation.

  • Investigating
    Investigating
    We are currently investigating this incident.

Sep 2025

Network Maintenance - Koelenhof Node
  • Completed
    September 11, 2025 at 3:00 PM
    Completed
    September 11, 2025 at 3:00 PM
    Maintenance has completed successfully
  • In progress
    September 11, 2025 at 2:30 PM
    In progress
    September 11, 2025 at 2:30 PM
    Maintenance is now in progress
  • Planned
    September 11, 2025 at 2:30 PM
    Planned
    September 11, 2025 at 2:30 PM
    We are planning for a scheduled maintenance during that time.
Network Maintenance - Bottelary Hills
  • Completed
    September 11, 2025 at 11:30 AM
    Completed
    September 11, 2025 at 11:30 AM
    Maintenance has completed successfully
  • In progress
    September 11, 2025 at 11:00 AM
    In progress
    September 11, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    September 11, 2025 at 11:00 AM
    Planned
    September 11, 2025 at 11:00 AM
    We are planning for a scheduled maintenance during that time.

Aug 2025

Service Outage - Bottelary Hill
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The fibre break has been repaired, and we are currently monitoring the link stability.

  • Identified
    Identified

    Our teams are on-site and have identified a major cable break.

    Teams have started repair work, and ETA for the link to be back up is 3 hours.

  • Investigating
    Investigating

    Our teams have been notified of a service outage affecting Bottelary Hill.

    We are currently investigating the issue and will provide an update as soon as possible.

Network Maintenance - Koelenhof Node
  • Completed
    August 19, 2025 at 6:00 AM
    Completed
    August 19, 2025 at 6:00 AM
    Maintenance has completed successfully
  • In progress
    August 19, 2025 at 5:30 AM
    In progress
    August 19, 2025 at 5:30 AM
    Maintenance is now in progress
  • Planned
    August 19, 2025 at 5:30 AM
    Planned
    August 19, 2025 at 5:30 AM

    Our backhaul provider are planning for a scheduled maintenance during that time.

Service Outage: LunaFIbre ISP outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Technicians are currently investigating this issue.

Aug 2025 to Oct 2025

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